Terms and Conditions of Sale

1. Payment Terms

Pricing and Discounts The prices of our services are indicated according to a clear and precise scale, available upon request. Discounts may be applied based on specific conditions, such as quantity or loyalty. When the price of a service cannot be precisely determined in advance, the calculation method will be communicated to the client. Payment Conditions Clients are required to pay according to the following terms:

• Accepted payment methods: check, credit card, bank transfer.

Discounts for early payments may be granted, and these conditions will be specified on each relevant invoice.

2. Late Payment Terms

Late Payment Penalties In case of late payment, late payment penalties will apply at an interest rate of 10% per annum. Fixed Recovery Indemnity A fixed recovery indemnity of €40 will be required to cover the collection costs of the amounts due if they are not paid by the invoice due date. Penalties Failure to comply with the fixed indemnity conditions exposes the offender to a fine of €75,000 (individual) or €2,000,000 (legal entity).

3. Service Execution Terms

The dates for service execution will be agreed upon in writing with the client and mentioned in the contract. Any delay or change of date will be communicated as soon as possible, and the client will be informed of the available options in case of significant delay.

4. Legal Guarantee of Conformity and Hidden Defects Guarantee

Guarantees Our services are covered by the legal guarantee of conformity and the legal guarantee against hidden defects, in accordance with articles L.217-4 to L.217-12 of the Consumer Code and articles 1641 to 1649 of the Civil Code. Contact Information For any request related to guarantees, please contact:

• Professional’s name: [Professional’s Name]
• Postal address: [Address]
• Phone number: [Phone Number]
• Email: [Email Address]

5. Client’s Right of Withdrawal

Right of Withdrawal The client has a period of 14 days to exercise their right of withdrawal from the conclusion of the service contract. To do so, they must send a clear declaration expressing their decision to withdraw or use the provided withdrawal form. Refund Terms and Conditions In the event of withdrawal, we will refund the amounts paid within 14 days from the notification of withdrawal. Exceptions to the Right of Withdrawal Certain services are not subject to the right of withdrawal, including:

• Accommodation services, transportation of goods, car rentals, catering, or leisure activities provided on a specific date.
• Services fully executed before the end of the withdrawal period, provided that the execution began after the consumer’s express prior consent and their express waiver of the right of withdrawal.

These terms and conditions of sale are designed to ensure transparency and protection for all parties involved. For any questions or clarifications, please do not hesitate to contact us using the provided contact information.

6. Cancellation and Refund Policy
The company reserves the right to not accept refund requests for payment deposits if the customer notifies the cancellation of their service request within 24 hours before the scheduled service delivery date. This policy is applicable from the moment the service is scheduled to be delivered.